Even though the post-COVID-19 world is filled with various conditions that affect daily life, such as economic hardship, geopolitical situations, and rapidly changing job market competition, none of these factors can deter the travelers' yearning for new experiences.

The iCON Software, a software house company from Songkhla, has been inevitably affected by the current wave of changes. With the expansion of its online ferry ticket business, it has become evident that not only Thai customers but also international customers are playing a significant role in this sector. To promptly meet the demands of these tourists, The iCON Software needs a new tool that can deliver value to the end-users.

friend-ticket website: https://friend-ticket.web.app/trip-booking

Beginning

The iCON Software stated in an interview, 'Previously, our company used a local cloud provider because we only had Thai customers. However, one day we started a new project—a website for booking ferry tickets to various islands in Songkhla. This meant that we would also have international customers. Using only a local cloud posed the risk of slow website load times for these international customers. Therefore, we began looking for a public cloud solution. We learned that AWS offers functionality for connecting and operating across multiple availability zones. Thus, we decided that AWS's cloud solution would be the best fit for this project.'

How did you know about Classmethod ?

By researching information about AWS, The iCON Software came across Classmethod through a Facebook feed. They noticed that Classmethod offers various AWS training courses for free. Importantly, they also provide AWS usage guidance in Thai. Therefore, they decided to contact Classmethod to enroll in the training.

AWS Training with Classmethod

During the training, the team from The iCON Software praised the excellent care provided by the Classmethod team. They highlighted the efficient coordination and precise guidance. Importantly, the training content was practical and applicable. After the training, The iCON Software utilized the resources created during the sessions in their actual projects. Moreover, when issues arose, they were able to use the functions learned in the training to promptly resolve them.

'Once, we accidentally saved new data over the old data, causing the old data to be lost. However, with the Restore function of Amazon Backup, we were able to recover that data. The content from our training truly helped us,' said a trainee from The iCON Software.

'Moreover, the team itself is delightful. They consistently kept us informed about our progress, especially during the training. Whenever we could not find an answer, the trainers provided close assistance until we solved the problem.'

After this

After incorporating the knowledge gained from AWS training into their projects, The iCON Software team reported that using AWS has significantly sped up various workloads, allowing them to clearly meet customer demands. Additionally, they plan to increase their usage of AWS databases, seeking detailed guidance from Classmethod's Technical Support team, which provides free and comprehensive advice. They also intend to share their positive experience with Classmethod's services with others in the same industry.