Benefits Gained from Using AWS

1. Deep Data Analytics to Increase Sales

"Now we can extract detailed hourly sales data, making peak times for each branch clearly visible. Management can use this data to plan appropriate staff allocation to respond to consumer demands promptly."

The clear result is that sales increased from 50 cups per hour during peak times to 80-90 cups per hour after adjusting staff allocation based on analyzed data.

2. Real-Time Decision Making

With Amazon QuickSight, the management team can see sales data immediately after daily sales closure, enabling accurate planning for supplies orders and staff allocation for the next day, helping reduce costs and increase customer service efficiency more than before.

3. System Stability and Security

Moving the web server to Amazon EC2 solved the frequent system crashes, ensuring continuous operation of coupon discount systems and various online services, while Amazon S3 provides secure and always-accessible storage for important data.

4. Efficient Cost Management

AWS's flexibility in resource scaling helps KAMU KAMU control expenses efficiently.

"Our business has periods with varying user volumes, such as during promotional releases. We can adjust resource sizes appropriately for specific time periods and scale down during low-usage periods, avoiding unnecessary resource payments."

Support from Classmethod (Thailand)

Beyond AWS's strong cloud infrastructure, comprehensive support from Classmethod (Thailand) is a crucial factor in successful AWS cloud usage.

Comprehensive Support Services:

• Rapid Technical Consultation: AWS expert team ready to answer questions and solve problems promptly, reducing time to find causes and preventing unexpected cost overruns.
• Accessible Thai Language Knowledge Resources: "DevelopersIO" blog with over 850 AWS-related articles, helping KAMU KAMU's IT team learn and deeply understand various AWS services.
• Transparent Cost Management: Billing system suitable for Thai businesses with proper tax invoices, making accounting work much more convenient.
• Resource Usage Monitoring: "Classmethod Members Portal" enables detailed monitoring of expenses and service usage, allowing efficient budget control.

Mr.Ditthanan also expressed appreciation for the support:

"I'm impressed with Classmethod's work follow-up and problem-solving for reported issues. The team responds quickly and dedicates full effort to providing assistance. I can feel the care and effort to solve our problems to the best of their ability."

The close collaboration between KAMU KAMU and Classmethod (Thailand) is not just a service provider-customer relationship, but a business partnership that helps drive growth and sustainable cloud development together.

Conclusion

KAMU KAMU's transition to AWS cloud not only solved frequent system crashes, delayed data analysis, and data storage limitations, but also opened new opportunities to use data for smart business operations. Through deep data analytics, real-time decision making, highly stable systems, and efficient cost management, KAMU KAMU has been able to increase sales and continuously provide excellent customer experiences without end.